Shipping policy

Shipping policy

Delivery times

Orders with free shipping usually arrive within 3-5 business days. Please allow about 12-48 hours for quality check, processing and tracking information.

Shipping area

We ship within Spain. If your address is outside the usual delivery area, contact us before ordering and we'll confirm availability and times.

Shipping costs

Shipping costs, if any, are calculated and shown at checkout before payment.

Tracking

When your order ships, you'll receive tracking information by email.

Issues

If there's any problem with delivery, write to us at supportroser@gmail.com with your order number and we'll resolve it as soon as possible.

Contact

Questions? Write to us at supportroser@gmail.com or call us at +34 647201605.

Last updated: 21/9/2026.